Digital Inclusion and Advice First Aid

Helping local residents get online, gain digital skills and access advice whenever they need it.

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Why it Matters

Being online is now essential for everyday life - from managing finances and housing, to accessing health services, staying in touch with family and friends, and finding reliable information. But technology is always changing, and not everyone has the devices, data, or confidence to use it.

That’s why Lewes District Citizens Advice in partnership with Tech Resort CIC, and funded by the Department for Science, Innovation and Technology's Digital Inclusion Innovation fund, is offering free local drop-in sessions to help you build digital skills, access advice, and feel more confident doing everyday tasks online. With practical support from trained volunteers and TechResort staff, you can get hands-on help, learn to use digital tools safely, and access advice when you need it.

Gain Digital Skills and Confidence

Access Advice safely and independently

Stay connected with your community

Whats on offer and How we can help

Digital Skills Support

We provide hands-on support with phones, tablets, and computers to help you use technology safely and confidently. Our trained volunteers, working alongside TechResort staff, will help you access online services for benefits, health, and everyday life, and stay connected with friends, family, and your community.

Advice First Aid (AFA)

Our professionally trained volunteers can guide and signpost you to reliable services covering housing, benefits, debt, employment, and cost-of-living support. By combining AFA with digital skills support, we aim to give you early guidance before problems escalate and empower you to manage tasks independently.

Devices and Mobile Data

If you don't have the right device or internet access, we may be able to help you access one.

A free device, such as a Chromebook or smartphone

Mobile data to help you get online

Hands-on support to get set up and feel confident using it

Who can apply:

If you're on low income or you're currently unemployed

If you live with a disability or long-term health condition

How to apply:

Online: Complete the application form here

In person: At any drop-in session, a volunteer or staff member can help you apply

Paper form: Available at our offices and outreach venues

Drop In and Get Advice

Volunteers at Lewes District Citizens Advice

Drop-in sessions – just turn up, no appointment needed:

The sessions will run from Friday 9th January 2026 to the end of March 2026:

Seaford: 37 Church Street, Seaford, BN25 1HG – Fridays, 10am–12pm

Newhaven: 15–19 Chapel Street, Newhaven, BN9 9PN – Fridays, 2pm–4pm

Find out how we can help you or someone you know get online and access advice. Get in touch.