The government has committed to increasing the timeframe before someone becomes liable to pay the full year bill after missing a payment. This will be extended to at least 63 days from the first missed payment (in line with Wales). This is a huge improvement from the current rules and will give people more time to get back on track. The government will set out the statutory steps that councils must take before enforcement action when someone misses a bill, and guidance for en

We’re delighted to be launching the Lewes Town Advice and Digital Inclusion Project, building on the success of our DSIT‑funded pilot that ran earlier this year in Newhaven, Seaford and Peacehaven. During the pilot (January–March), we saw first‑hand how digital exclusion continues to affect people’s ability to access essential services, manage money, apply for support and resolve problems early. The learning from that work has directly shaped this next phase of the project, f

Lewes District Citizens Advice (LDCA) has been awarded a three‑year grant from Newhaven Town Council to help fund our services for Newhaven residents. This is a significant and welcome commitment at a time when rising costs and ongoing funding pressures are placing core advice services at risk. This valuable long‑term support provides much‑needed stability, enabling us to plan confidently for future delivery and continue supporting residents who need us most. Thank you to New

Need help getting online or accessing advice? We can help. Getting online isn’t always easy, but it’s an important way to access services, stay in touch with friends and family, and get help when you need it. That’s why Lewes District. Citizens Advice and TechResort CIC have launched a new pilot project to make it easier for you to get online, access advice, and stay connected. Funded by the Department for Science, Innovation and Technology's Digital Inclusion Innovation fund

We’re delighted to share that our Autism Advice Service, delivered in partnership with Citizens Advice Brighton & Hove, has been recognised nationally with the Championing Equality, Diversity and Inclusion Award at the 2025 Citizens Advice Conference. This award celebrates projects across the Citizens Advice network that are leading the way in making advice services accessible, inclusive, and welcoming for everyone. Our Autism Advice Service was created with exactly that goal

In an age where information is just a click away, the value of trusted, accredited advice has never been greater. With so much content available online, it can be difficult to know which sources are reliable and which are not. While the internet offers convenience, not all advice is accurate, impartial, or safe to follow. Lewes District Citizens Advice stands apart by ensuring that the guidance we provide is delivered by trained professional staff and volunteers, supported by