We're delighted that the innovative work of our local Citizens Advice service has been featured in a new national Citizens Advice report, What Works: Lessons from the Frontline of Digital Support & Advice Services. The report explores how advice services across the country are helping people overcome digital barriers at a time when more public, financial and essential services are moving online. Citizens Advice highlights that millions of people across the UK face challenges

From 2021 to March this year, the Household Support Fund (HSF) provided financial assistance to people facing immediate hardship, helping households with essentials such as food, energy costs and other urgent living expenses. Now that the Household Support Fund has come to an end, the government has introduced a new programme that takes a different approach to supporting people through financial difficulties. The Crisis Resilience Fund (CRF), launched in England from April 20