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Volunteer with Us 

Citizens Advice volunteers contribute over £100 million in value each year—supporting clients, easing pressure on public services, and strengthening local communities.

We need volunteers – join us today and make a real difference to our community! We have roles from Advisory, Administration, IT support and Volunteer training recruitment.Currently recruiting: 

Level 1 Adviser 

Marketing and Communications Volunteer 

Digital / Advice First Aid Assistant 

Level 2 Adviser 

Marketing Trustee 

Please click on the buttons or email recruitment@lewesdistrictca.org.uk to find out more

Not sure which role is right for you? Why not take our Volunteer quiz 

Become part of our friendly Volunteer Team! 

With the cost-of-living crisis impacting households across the Lewes District, we need more volunteers to help support local people who are struggling to cope.We couldn’t support our local community without our volunteers. The time they give helps more than 3,000 people a year with more than 9,000 problems, from debt to housing, benefits and employment problems. 

Brilliant training 

We offer excellent training and support empowering you to make a real difference to your community – so join us now. 

A richly rewarding experience 

“Volunteering with Lewes CA for me means working with a friendly and helpful bunch of people” 

Great skills 

You don’t need any specific qualifications or experience. You just need to be friendly and approachable and have respect for others. 

What our volunteers say 

“Volunteering at Citizens Advice is extremely rewarding - we talk to people from all walks of life, work through their everyday problems and see if we can find solutions together on issues as diverse as housing, benefits, family matters and employment. It is a privilege to be part of this invaluable community service.”

A Day In the Life 

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Challenging, rewarding, empowering, fulfilling and fun are just a few words to describe my experience at Citizens Advice Lewes. I started the comprehensive training programmes last September with a great group of like mind people, all committed to help people in our local community.

 

Our Trainer was excellent, patient and despite there being a great deal of information to absorb, it never felt too overwhelming.​It was a real eye opener to realise the variety of subjects that Citizens Advice offer their free impartial service on, a wonderful opportunity for me to broaden my horizons and learn new things.

 

The transition from training to being an adviser on the ground (a slightly scary thought, for all our group) was in fact seamless. We started by answering emails, then answering the phone lines and in the future, I hope to see clients face to face.On a day-to-day basis we have access to excellent resources, continuous support from the training team and everything is thoroughly checked.

 

This is an ongoing and very welcome aspect to volunteering here. The all-knowing Supervisor is always at hand to help with any queries and then of course there are the other paid staff and volunteers. What an amazing group of people! It is a privilege to work alongside them, and I just love it!

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Call us on 0808 278 7892

Out-of-hours voicemail service 01273 007557

Lewes District Citizens Advice is an operating name of Lewes District Citizens Advice Bureau

Charity registration number: 1068146

Company l​imited by guarantee

Registered number: 03485336

Registered office: 15 - 19 Chapel Street, Newhaven, East Sussex, BN9 9PN

Authorised and regulated by the Financial Conduct Authority. FCA Authorisation Number 617651

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You can find details about our complaints procedure here
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