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Latest News from Lewes District Citizens Advice

Up-to-date information, advice and news for our community

LDCA accreditation 


In March 2025 LDCA successfully renewed our AQS Advice, Welfare Rights Casework and Disability Casework accreditation. This is our quality kitemark ensuring a professional standard of advice provision. 

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These accreditations, awarded by the Advice Services Alliance, reflect Lewes District Citizens Advice's continued commitment to delivering high-quality, accessible, and expert advice services to the local community. 

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The addition of the Disability Casework accreditation recognises the team’s expertise in supporting clients with disability-related issues and is a testament to our dedication to meeting the evolving needs of our community.

AQS advice and welfare certificate
Lewes District AQS Certificate

Annual Report
2024

You can access our Annual Report covering the financial year 2023/24 here

Year in review 2024

You can read about our work and impact in 2024 in our latest year in review report here 

LDCA-A Year in Review

You can read an overview of our work and impact in 2023 here

Pension credit update and winter fuel allowance 

Pension Credit awareness drive as thousands of eligible pensioners yet to claim

Pensioners urged to check if they could be eligible for Pension Credit to secure the Winter Fuel Payment, worth up to £300 per household.

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Pensioners whose weekly income is below £218.15 for a single person or £332.95 for a couple should check to see if they could be eligible. It is worth on average £3,900 a year and can also open doors to further financial help, such as housing costs, council tax, and heating bills, and the Winter Fuel Payment worth up to £300.

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And, pensioners who own their own home or have savings or a private pension income could still be eligible – with DWP’s online calculator able to work out how much an individual could get.

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You can contact us at LDCA for support and information on claiming pension credit. 

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While around 1.4 million pensioners are already receiving Pension Credit there are up to an estimated 880,000 households eligible for the support who are yet to claim and we can support you to both check if you are eligible and apply if you are. 

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Further Information

  • Applications for Pension Credit can also be made through:  

    • On the How to Claim website 

    • Over the phone by calling 0800 99 1234 (Monday to Friday 8am to 6pm)  

    • By printing out and filling in a paper application form  

    • For more information visit the Pension Credit GOV.UK page. 

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  • The Winter Fuel Payment is worth £300 for households with someone aged 80 or over. Households with someone aged 66-79 will receive £200.

Funding granted by Lewes Town Council

LDCA have been granted £2000 to support our training team to continue to
train our essential team of highly skilled volunteer advisors. Huge thanks to LTC 
LTC Supported

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Call us on 0808 278 7892

Out-of-hours voicemail service 01273 007557

Lewes District Citizens Advice is an operating name of Lewes District Citizens Advice Bureau

Charity registration number: 1068146

Company l​imited by guarantee

Registered number: 03485336

Registered office: 15 - 19 Chapel Street, Newhaven, East Sussex, BN9 9PN

Authorised and regulated by the Financial Conduct Authority. FCA Authorisation Number 617651

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You can find details about our complaints procedure here
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